Keeping Track of Your Training Program: Best Practices in QA
Recorded On: 09/11/2019
Quality assurance and staff training go together like peanut butter and jelly! A strong quality assurance program keeps track of staff training procedures from the initial training to competency determination to annual reviews and ongoing training. Records need to be kept and procedures need to be followed. During this session two experienced quality assurance professionals will discuss best practices for keeping track of training programs and procedures and how to keep electronic and paper systems and records up to date. Staff training procedures are a key part of any eye bank’s operations and to assure quality in those procedures, records must be kept, disclosed, and updated. Register to learn more about how you can keep track of your training program!
Kristen Pereira, CEBT, CTBS, CQIA, CQA (ASQ)
Sierra Donor Services Eye Bank
Kristen Pereira, CEBT, CTBS, CQIA, CQA (ASQ), is the Manager of Quality & Compliance at the Sierra Donor Services Eye Bank and, has been a part of the organization's Quality Assurance Department for the past nine years. She has achieved a Bachelor's Degree in health care administration, along with the following certifications: Certified Tissue Bank Specialist (CTBS), Certified Eye Bank Technician (CEBT), Certified Quality Improvement Associate (CQIA), and Certified Quality Auditor (CQA). She is involved in all aspects of quality; from implementing policies and procedures, to adverse reaction reporting, to handling various types of third party inspections.
Elizabeth R. Ellett, MSHA, MT(ASCP), CQA(ASQ), ACHE
Advancing Sight Network
Elizabeth R. Ellett, MSHA, MT(ASCP), CQA(ASQ), ACHE, is the Vice President of Regulations and Compliance at Advancing Sight Network. Elizabeth received her Master of Science in healthcare administration from the University of Alabama at Birmingham (UAB). Elizabeth holds certifications with the American Society of Quality, American Society of Clinical Pathologist, and Lean Six Sigma as a Green Belt. She has served as both lead and general auditor for CAP and AABB and is a current member of American College of Healthcare Executives.
Dakota Lions Sight and Health
Matthew Arnett is the Chief Quality Officer of Dakota Lions Sight & Health (DLSH) where he has worked since 2013. Prior to joining DLSH, he worked as an analytical chemist for a FDA-regulated pharmaceutical and cosmetics manufacturing firm. Matthew currently serves as Chair of the EBAA Quality Assurance Committee and has also served on the Mary Jane O'Neill Fellowship in International Eye Banking Selection Committee and as a guest faculty member of the 2019 Technician Education Seminar. When not at work, Matthew enjoys spending time with his family (wife & son), cheering for the Green Bay Packers as a partial (1/360,760th) owner of the team, and brewing his own beer in a custom designed brewery in his garage.