During this session, Pam Albert identifies grief and loss stressors that donation professionals face on a daily basis. She also compares the differences and similarities between personal and professional grief, describes how cumulative stress can lead to compassion fatigue, burnout and staff turnover and discusses how to best care for yourself and your staff while at work.
Recording Length: 1 Hour
Pam Albert, RN, BSN, CPTC, CBF
New England Donor Services
Pam Albert, RN, BSN, CPTC, CBF, has been with New England Donor Services (NEDS) since June 1989 and is currently the Senior Director of Tissue Donor Services Resource Development/Donor Family Services. At NEDS, she has worked as a donation coordinator, education specialist/hospital development coordinator, donor family liaison and aftercare coordinator. Her areas of interest and research involve contact between donor families and recipients as well as grief and loss issues. She has contributed to the literature in the donation field with publications in both Progress in Transplantation and the Critical Care Nursing Clinics of North America. She is a registered nurse and is a Certified Procurement Transplant Coordinator (CPTC).