Grief and Loss in the Workplace
Recorded On: 03/30/2020
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During this session, Pam Albert identifies grief and loss stressors that donation professionals face on a daily basis. She also compares the differences and similarities between personal and professional grief, describes how cumulative stress can lead to compassion fatigue, burnout and staff turnover and discusses how to best care for yourself and your staff while at work.
Pam Albert, RN, BSN, CPTC, CBF
Sr. Director, Tissue Donation & Aftercare Services
New England Donor Services
Pam Albert, RN, BSN, CPTC, began her career at New England Donor Services (NEDS) in June of 1989 as a donation coordinator, coming to this position with ten years of transplant nursing experience in Boston. At NEDS, she has worked as the Education Specialist/Hospital Development Coordinator, Donor Family Liaison, Director of Tissue Operations and Aftercare Services. In July of 2015, she took on the role of Sr. Director Tissue Donation & Aftercare Services. In this role she oversees the Aftercare Services Department and acts as a performance coach for Tissue Operations Center staff, as well as a mentor and coach for new managers and directors in Tissue Donation Services.