Quality Control: Process Verification Prior to Distribution

Quality Assurance is an important aspect of eye banking as it ensures that the corneal tissue that is provided for transplant, research, and education has gone through a series of processes and steps that have been validated and verified prior to distribution. Process verification enables an eye bank to catch any errors or deviations before the tissue is distributed.  The speakers define and discuss process verification, presenting real case studies to highlight what happens if verification is not completed prior to distribution. 

The session will include:
• Discussion about the difference between verification and validation
• Applicable FDA regulations and EBAA Medical Standards
• The verification processes implemented by three different organizations
• Case studies from two eye banks and changes that resulted
• How to perform a CAPA and root cause analysis

Strengthen your quality assurance program by learning how performing process verification before distribution can be essential to your organization’s operations. 


For one fee of $50 (EBAA Member) or $150 (Non-Member), the entire organization may attend the webinar. After registration, a confirmation email will be sent with a discount code. The contact person who purchased the session should send the discount code to other staff members who may wish to attend the session. The discount code will allow staff to attend remotely for free. 

Note: if an organization has multiple locations, additional registrations must be purchased for each location.

CEU Information

A new CEU process has been implemented. If an individual views the session through their own eyeLEARN account, they simply need to complete the survey on their account to claim credit for the session. If a group of people view the session together in a conference room, then each person should complete the survey listed in the confirmation email to claim CEU credit. 

Important: Whether through eyeLEARN or the survey in the confirmation email, each attendee must complete their own survey to claim credit for the session.

Wayne Dietz, CEBT

Quality Assurance Director

San Diego Eye Bank

Wayne Dietz, CEBT, is the Quality Assurance Director at the San Diego Eye Bank.  Yes, when he started, Eye Banks were not performing serological testing in 1985.  After leaving the United States Navy he brought his surgical scrub skills to the technical department, becoming Technical Director in 1988.  Prior to entering the Quality Department, Wayne was the Tissue Distribution Manager.  Working with Verble Worth and Verble, he helped to establish the consent program at the Medical Examiner’s Office.  He has served on the following committees:  Technician Training, Technician Certification, Research and Quality Assurance.

Susan Hurlbert, CEBT


Susan Hurlbert, CEBT, has more than 15 years of experience in eye banking. She joined Eversight in 2004, performing recoveries, tissue evaluations, and donor eligibility, and moved into quality improvement in 2013. She presently serves on EBAA's Medical Review Subcommittee and Quality Assurance Committee.

​Elizabeth R. Ellett, MSHA, MT(ASCP), CQA(ASQ), ACHE,

Advancing Sight Network

Elizabeth R. Ellett, MSHA, MT(ASCP), CQA(ASQ), ACHE, is the Vice President of Regulations and Compliance at Advancing Sight Network. Elizabeth received her Master of Science in healthcare administration from the University of Alabama at Birmingham (UAB). Elizabeth holds certifications with the American Society of Quality, American Society of Clinical Pathologist, and Lean Six Sigma as a Green Belt. She has served as both lead and general auditor for CAP and AABB and is a current member of American College of Healthcare Executives.


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4 Questions
1.00 CEU credit  |  Certificate available
1.00 CEU credit  |  Certificate available