The Value of Language: How the Right Words Ease Donor Anxiety, Uncertainty, and Trauma

There is concern within the transplant community about declining donor registration numbers. One way to help loved ones agree to transplantation is to use the most appropriate language and terms when discussing the donor and the donation process.

Join experts from eye banking and organ donation as they share donor stories where language errors have caused distress, examine proper training methods and communication standards, and reveal common pitfalls and how to avoid conversations about donation turning traumatic.