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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/16/2025 at 1:00 PM (EDT)
If you are unable to attend the MAB in-person in Orlando, you can register to view the session virtually.
The Fall Medical Advisory Board Meeting takes place on Thursday, October 16, at 1 pm Eastern, and will be broadcast live from Orlando. If you are unable to attend the MAB in-person, you can register to view the session virtually. Up to 2 CEUs may be earned for CEBTs, and Medical Directors can attend virtually to fulfill the accreditation requirement.
NOTE: If you are a member of MAB - this is not a way to participate virtually in the meeting and we encourage you to attend the in person meeting at the Fall Leadership Meeting. This broadcast link will contain outbound audio only.
Registration Information
EBAA may purchase this session for $50; non-members may purchase this session for $200. To register and access the session, click on the registration button.
Access Information
Once you are registered for the webinar, the session will be available through your Dashboard or on this site. Registered attendees will receive reminder emails with information for accessing the webinar and the recording.
CEU Information
Attendees may earn 2 CEUs for attending this session. Once an individual has attended the session and completed the evaluation, they will be awarded with 2 CEUs. Individuals can view their CEUs on the EBAA Member Portal under Certification/CEUs.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/24/2025 at 2:00 PM (EDT)
By leveraging these strategies, organizations can strengthen relationships, improve outreach, and drive greater engagement with their audience. Attend this session to learn strategies for success!
This session explores how organizations use technology to enhance their eNewsletter strategies, ensuring they effectively engage stakeholders. Participants will learn best practices for audience segmentation and personalization, discover automation and AI tools to streamline communications, and understand key metrics for optimizing outreach and engagement.
Learning Objectives:
- Understand how to use technology to enhance email marketing efforts.
- Learn best practices for segmenting and personalizing eNewsletters to engage key audiences.
- Explore automation and AI tools to improve efficiency and engagement.
- Identify key metrics to track and optimize email performance for increased impact.
By leveraging these strategies, organizations can strengthen relationships, improve outreach, and drive greater engagement with their audience. Attend this session to learn strategies for success!
Erin Whitt
Principal Strategic Communications Consultant
Viva Strategic Communications
Erin Whitt is a strategic communications consultant specializing in messaging, digital engagement, public relations, and advocacy. As Principal at Viva Strategic Communications, she helps mission-driven organizations craft compelling narratives, strengthen stakeholder engagement, and implement impactful marketing strategies.
Before launching her consulting practice, Erin worked in communications, fundraising, special events, and membership management for organizations in environmental sustainability, animal welfare, human rights, social justice, public health, higher education, and the performing arts. Her experience with nonprofits and trade associations such as the Solar Electric Light Fund, the Modular Building Institute, UC San Diego, The Old Globe, and Utah Festival Opera gives her unique insight into the challenges and opportunities nonprofit and small business leaders face in engaging stakeholders and driving growth.
Through Viva Strategic Communications, Erin collaborates with clients on branding, content marketing, media relations, and advocacy campaigns, ensuring they have the strategies and tools to amplify their impact and achieve long-term success
Maria Chelko (Moderator)
Communications Manager
The Eye-Bank for Sight Restoration
Maria Chelko has fifteen years of experience as an educator in hospital, community, and academic settings. Since joining The Eye-Bank for Sight Restoration in 2017, she has served in many positions including Family Support Coordinator and Hospital and Community Liaison. She is currently Communications Manager. Throughout her career in eye banking, she has been dedicated to improving eye donation outcomes and fostering a positive culture of donation in the New York City area through public and professional education and donor family outreach. Maria holds a bachelor’s degree in English from Penn State University and a master’s in Writing from The University of New Hampshire
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Contains 1 Component(s) Includes a Live Web Event on 09/10/2025 at 2:00 PM (EDT)
Join us for a lively discussion about the allocation and distribution of ocular tissue.
Join EBAA members for a Community Chat on Ocular Tissue Allocation and Distribution. Planned by the EBAA Technician Education Committee, the chat provides a unique opportunity for attendees to discuss the allocation and distribution of ocular tissue. If you have a specific question about allocation and distribution that you would like to make sure is addressed during the chat, please send your question in advance to Stacey@restoresight.org. Join us for a lively discussion about the allocation and distribution of ocular tissue.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/14/2025 at 2:00 PM (EDT)
Attend this session to expand your knowledge about DMEK tissue preparation beyond the basics!
As preparation techniques for Descemet's Membrane Endothelial Keratoplasty (DMEK) become more advanced, the requests become more complex. This session moves past the basics of tissue preparation for DMEK as the speakers discuss cases and situations where the preparation may be more complex or require additional considerations than a typical case.
Speakers will share videos and experiences highlighting the following situations:
• Endo-In DMEK
• Using tissue from diabetic donors
• DMEK with an IOL
• Turning DSAEK tissue into a DMEK graft
• Punching down already processed tissue
Attend this session to expand your knowledge about DMEK tissue preparation beyond the basics!
Chris Conwell, CEBT, CQIA (ASQ)
Eye Bank Technical Programs Administrator
Sierra Donor Services Eye Bank
Chris Conwell, CEBT, CQIA (ASQ), is the Technical Programs Administrator for Sierra Donor Services Eye Bank. He began his tenure in 2011 as a per diem Tissue Recovery Technician, Chris now oversees ocular recovery training, corneal evaluation and processing training, and ocular related research & development. Chris serves as a member of the EBAA Technician Education Committee and as a faculty member of the Technician Education Seminar.
Chelsea Green, CEBT
Processing Services Program Coordinator
Iowa Lions Eye Bank
Chelsea Green, CEBT,is the Processing Services Manager for the Iowa Lions Eye Bank. Chelsea received both a BA and BS with a focus in research from the University of Illinois Chicago. She came to the University of Iowa in 2011 to work in medical research and worked on multiple studies before finding her way into eye banking and earning her CEBT. She currently oversees the processing department at Iowa Lions Eye Bank. Chelsea is a member of the Technician Education Committee.
Nicholas Hicks, CEBT
Director, Tissue Processing
Eversight
Nicholas Hicks, CEBT, serves as the Director of Tissue Processing at Eversight. Nicholas has been with Eversight since 2012. Throughout his tenure, he has prepared over 4,000 corneas for transplantation and actively contributed to numerous research studies to advance sight restoration. Nicholas is a Certified Eye Bank Technician and plays a significant role in the eye banking community, serving on the Eye Bank Association of America's Technician Education Committee and Accreditation Board. In September 2024, he participated in a transformative training session during the World Eye Bank Symposium in Jakarta, Indonesia, underscoring his commitment to global collaboration in combating corneal blindness.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/31/2025 at 1:00 PM (EDT)
Attend this session to learn best practices for reporting, documenting and communicating about gender identifying information.
As eye bank professionals, it is important to consider the accurate reporting, documentation, and communication of gender identifying information of donors and patients. Juniper Fedor, MS, PA (ASCP)cm, the lead pathologists’ assistant at the DeKalb County Medical Examiner's Office, provides the necessary tools to document, address, and discuss gender in medicolegal death investigation and other aspects of decedent care, including eye, tissue and organ donation procurement. Basic terminology and definitions will be provided as well as guidelines to navigate conversations with the families and next of kin of gender diverse donors.
Attendees will learn:
- The role of the pathologist in forensic medicolegal death investigations
- Basic terminology to use when referring to gender diverse individuals.
- Tools to document, address, and discuss gender when speaking with next of kin and colleagues
- Best practices when communicating about gender diverse donors
- How to implement and improve inclusive practices in the field as well as at the eye bank
Attend this session to learn best practices for reporting, documenting and communicating about gender identifying information.
Juniper Fedor, MS, PA (ASCP)cm
Lead Pathologists' Assistant
DeKalb County Medical Examiner's Office
Juniper Fedor, MS, PA (ASCP)cm, is the lead pathologists’ assistant at the DeKalb County Medical Examiner's Office in Decatur, Georgia. Awarded the 2023 Susan P. Baker Public Health Impact Award and 2025 Eckert Award by NAME, Juniper dedicates his early career to transgender advocacy in death investigation and utilization of pathologists' assistants and physician extenders in forensic pathology. Juniper also has experience as an autopsy technician, funeral professional, and medicolegal death investigator, and is ABMDI-certified.
Ingrid Schunder, MBA, CEBT (Moderator)
President & CEO
Miracles In Sight
Ingrid Schunder, MBA, CEBT, began a career in ocular transplantation in 1999 at the Lone Star Lions Eye Bank in Austin, Texas. During her 13 years there, she performed all aspects of eye banking in her role as Technical Director. Ingrid accepted a position with North Carolina Eye Bank in 2013 as the Supervisor of Recovery Services. In 2016, she earned her MBA in leadership and was promoted to the Vice President of Donor Logistics after the acquisition of ocular recovery services in South Carolina. Ingrid was responsible for the day-to-day logistical operations of the donor recovery process, hospital development, Medical Examiner and Coroner relationships in North and South Carolina. In 2020, Ingrid led the project for the acquisition of the Lone Star Eye Bank, now Miracles In Sight, Lone Star Division. In June of 2022, Ingrid was promoted to President & CEO of Miracles In Sight. Ingrid is an active member in the Eye Bank Association of America (EBAA) and serves as chair of the Technician Education Committee, EBAA Medical Advisory Board and Certification Board. Ingrid served in the United States Army, HHC, 2AD as the Commanding General’s Attendant. Prior to her career in eye banking, she taught high school Spanish and English.
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Contains 3 Component(s), Includes Credits
Achieve greater awareness and engagement with strategies for ensuring that your content reaches the intended audiences; register today!
Promoting your eye bank’s mission and message on social media can be difficult when algorithms are constantly changing.
This webinar explores how organizations can adapt to ever-changing social media algorithms to maximize engagement, raise awareness, and strengthen relationships with key audiences. Participants will gain insights into recent algorithm updates across major platforms, learn best practices for content strategy, and discover tools to track performance and optimize outreach.
Learning Objectives:
- Understand how social media algorithms impact content visibility and engagement.
- Learn recent changes across platforms like Facebook, Instagram, LinkedIn, and TikTok.
- Explore strategies to adapt content and maximize engagement with key audiences.
- Identify tools and key performance indicators (KPIs) to track and optimize social media efforts.
Achieve greater awareness and engagement with strategies for ensuring that your content reaches the intended audiences; register today!
Matt Webber (Moderator)
Partner Relations Manager
VisionGift
Matt Webber is the Partner Relations Manager at VisionGift. Matt works with hospital partners, funeral homes, medical examiners, and donation partners. In addition, he also manages the correspondence program for donor families & recipients, as well as VisionGift’s social media. Matt also serves as a member of the Advisory Council for Donate Life America and on EBAA’s Donor, Partner, and Community Relations Committee.
Erin Whitt
Principal Strategic Communications Consultant
Viva Strategic Communications
Erin Whitt is a strategic communications consultant specializing in messaging, digital engagement, public relations, and advocacy. As Principal at Viva Strategic Communications, she helps mission-driven organizations craft compelling narratives, strengthen stakeholder engagement, and implement impactful marketing strategies.
Before launching her consulting practice, Erin worked in communications, fundraising, special events, and membership management for organizations in environmental sustainability, animal welfare, human rights, social justice, public health, higher education, and the performing arts. Her experience with nonprofits and trade associations such as the Solar Electric Light Fund, the Modular Building Institute, UC San Diego, The Old Globe, and Utah Festival Opera gives her unique insight into the challenges and opportunities nonprofit and small business leaders face in engaging stakeholders and driving growth.
Through Viva Strategic Communications, Erin collaborates with clients on branding, content marketing, media relations, and advocacy campaigns, ensuring they have the strategies and tools to amplify their impact and achieve long-term success
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Contains 3 Component(s), Includes Credits
Attend this session to learn more about the recent guidance documents and how to best comply with the new regulations.
Join us for an informative webinar led by experienced attorneys as they unpack the legal and operational implications of the FDA’s recently published guidance documents on Sepsis and Mtb. This session provides a comprehensive overview of the new regulatory changes and how the regulations should be interpreted. Attendees will gain critical insights into how these changes intersect with existing compliance frameworks and what steps eye banks should take to mitigate risk and ensure adherence.
Key takeaways will include:
- An overview of the new FDA guidance and its intended scope
- Legal interpretation of key provisions impacting eye bank operations
- Practical compliance strategies to address new requirements
- Risk management considerations and enforcement trends
Attend this session to learn more about the recent guidance documents and how to best comply with the new regulations.
CEUs: 1
Draft Guidance Information & Call to Action:
As a reminder, the following FDA draft guidances are available for public comment through July 7, 2025:
- Recommendations to Reduce the Risk of Transmission of Disease Agents Associated with Sepsis by HCT/Ps
- Recommendations to Reduce the Risk of Transmission of Mycobacterium tuberculosis (Mtb) by HCT/Ps
Submit electronic comments to http://www.regulations.gov by July 7, 2025 to ensure that the FDA considers your comment on the draft guidances before it begins work on their final versions.
[Docket Nos. FDA-2024-D-3067 (sepsis); FDA-2024-D-3863 (Mtb)]
Michael N. Druckman
Partner
Hogan Lovells, LLP
Michael Druckman leverages his prior experience at the FDA – and what he has learned since then while extricating companies from regulatory problems – to anticipate and prevent life science clients from getting into trouble in the first place. Mike understands the business challenges that companies face in a highly regulated environment. Mike chairs the firm's Cell, Tissue, and Gene Therapies Working Group, a cross-disciplinary team that advises companies in this emerging space on the evolving regulatory and business challenges they face. Mike and the team work closely with companies developing stem cells, cord blood, placental tissues, gene therapies, proteins, and other cellular products to help people with serious health problems. Mike also advises companies with a full range of regulatory challenges involved in investigating new drugs, biologics, and combination products, obtaining FDA approval for those products, and in promoting, se ling, and distributing them.
His experience also includes the Drug Supply Chain Security Act, pharmacy compounding, expanded access/compassionate use clinical trials, orphan drug exclusivity, and precision medicine and companion diagnostics. While in the FDA Office of the Chief Counsel, Mike also advised on medical countermeasures. He served on the FDA's Pandemic Influenza Planning and Preparedness Team, and helped draft guidance on pandemic and seasonal flu vaccines and a regulation on Strategic National Stockpile product labeling. In his years at the firm, Mike has advised on Emergency Use Authorizations, select agents and toxins and Dual Use Research of Concern (DURC), and various issues involving vaccines and other products.
Eman S. Al-Hassan
Senior Associate
Hogan Lovells, LLP
Eman Al-Hassan is a Senior Associate in Global Regulatory at Hogan Lovells. Eman delivers clear and concise advice to pharmaceutical and biotechnology clients of all shapes and sizes to help them achieve their business goals. Prior to joining the firm, Eman practiced as a patent attorney with a boutique intellectual property (IP) firm where she gained valuable technical and business strategy experience managing the IP assets of large corporations. Eman also served as a federal law clerk at the U.S. District Court for the Central District of California, working on a wide variety of cases.
Eman holds a certification in Bioscience Industry Law and Practice from the Keck Graduate Institute, where she counseled biotechnology corporations as a part of her course practicum. Eman earned her degree in chemistry from the University of Toledo where she served as an active member of the American Chemical Society. Leveraging her experience working in the IP space as well as a technical background in chemistry, Eman is qualified to provide guidance to companies on issues at various stages of drug development.
Ashley Grey
Associate
Hogan Lovells, LLP
Ashley Grey is an Associate in Global Regulatory at Hogan Lovells. Ashley provides strategic FDA regulatory and compliance advice to help pharmaceutical and biotechnology clients navigate FDA's ever-evolving regulatory framework. Leveraging her prior experience in public health and post-market surveillance research for drugs and devices, Ashley counsels clients on a variety of questions related to FDA's complex regulatory landscape. Ashley's practice includes: product development, product lifecycle management, pharmacovigilance, human cell and tissue products, Good Clinical Practice, advertising and promotion, bioresearch monitoring, human subject protection, Freedom of Information Act, compounding, device 510K clearance, imports and exports, and due diligence.
In law school, Ashley served as a Senior Solicitations and Submissions Editor for the Howard Law Journal, where she published a note on the international pharmaceutical patent regime under the TRIPS Agreement. She also assisted low-income medical device inventors in submitting patent applications as a participant in the Intellectual Property Patent Clinic and served as an extern for the World Bank's Mediation Services unit. Before law school Ashley obtained a master's degree in public health from the Columbia University Mailman School of Public Health.
Jennifer DeMatteo (Moderator)
Director of Regulations and Standards
Eye Bank Association of America
Jennifer DeMatteo, MCM, CIC, is the Director of Regulations and Standards for the Eye Bank Association of America (EBAA). She oversees the EBAA Accreditation program, Medical Standards process and serves as their regulatory liaison. She received her bachelor’s degree in microbiology from the University of Pittsburgh and a Master of Science degree in clinical microbiology from Hahnemann University (now Drexel University). She was responsible for directing the Infection Prevention and Control (IPC) and Employee Health programs and personnel in major tertiary hospital and ambulatory care settings. Jennifer has been a Healthcare Epidemiologist for over 20 years and is certified in Infection Control & Epidemiology (CBIC).
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Contains 1 Component(s)
Please join us on Wednesday, May 14, at 2pm ET, for the Spring Town Hall Meeting. Led by EBAA Speaker of the House, Shannon Schweitzer, this Town Hall includes Board of Directors' Candidate Speeches and other Association updates. All EBAA members are welcome to attend.
Please join us on Wednesday, May 14, at 2pm ET, for the Spring Town Hall Meeting. Led by EBAA Speaker of the House, Shannon Schweitzer, this Town Hall includes Board of Directors' Candidate Speeches and other Association updates. All EBAA members are welcome to attend.
EBAA Town Hall meetings are held throughout the year to share information with the members about the Board’s activity and to solicit member feedback and perspectives on the issues facing the profession. The Spring Town Hall meeting features Board of Director candidate speeches and any proposed Bylaws changes, allowing House of Delegate members the opportunity to hear speeches and proposed changes before the Annual Meeting. The meeting includes time for members to ask questions of the Board, staff and the membership; please contact Shannon by May 1 to suggest topics for discussion.
CEUs not awarded for this session. EBAA Members Only.
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Contains 3 Component(s), Includes Credits
Attend this session to learn more about the role of the Administrator on Call and to gain and practical strategies for managing on-call duties for the eye bank.
The Administrator on Call (AOC) is an important role and can be different at each eye bank. The webinar " Answering the Call: Navigating the Role of the AOC" focuses on the crucial role of administrators who are responsible for overseeing eye banking operations during off-hours. Speakers will discuss what this role looks like at their organizations, highlighting the difference between having dedicated staff or scheduling staff to take on the role, the types of calls that the AOC receives and the considerations for making decisions in the moment. Speakers will present cases and scenarios, discussing how various situations were handled at their organizations.
Attendees will learn:
- The roles and responsibilities of an AOC at different eye banks
- The types of calls that an AOC receives
- The unique challenges faced by the AOC
- How to navigate certain situations presented to the AOC
- Best practices for AOCs including effective communication, logistical coordination, and task prioritization
Attend this session to learn more about the role of the Administrator on Call and to gain and practical strategies for managing on-call duties for the eye bank.
CEUs: 1
Dana Owens, CEBT
Director, Tissue Recovery
Eversight
Dana Owens, CEBT, is the Director of Tissue Recovery for Eversight. Dana began her healthcare career as an EMT and Medic in the United States Army. Soon after, she found her calling and purpose within the world of eye banking. Dana has been involved in eye banking as a recovery technician, recovery manager, business development, research recovery development, and distribution manager and has been the Director of Tissue Recovery since 2022. Dana currently serves as the Vice-Chair for the EBAA Technician Education Committee.
Monica Freiburger, CEBT
Donor Eligibility Manager
Iowa Lions Eye Bank
Monica Freiburger, CEBT, has been with Iowa Lions Eye Bank since 2008, beginning her career as a Recovery Technician and advancing to her current role as Donor Eligibility Manager. Since 2018, she has actively contributed to the Eye Bank Association of America through various committees, including the Continuing Education Committee, Exam Committee, Statistical Report Committee, Technical Procedures Manual Subcommittee, and currently serves on the Policy and Position Research Subcommittee and Technical Education Committee.
Ann Kent, CEBT
Recovery Services and Training Supervisor
Georgia Eye Bank
Ann Kent, CEBT, is a Certified Eye Bank Technician and the Recovery Services and Training Supervisor at the Georgia Eye Bank. She has been in eye banking for over 10 years and has prior experience in donor coordination, recovery services, and clinical services. Ann is responsible for the training of laboratory staff in many functions including tissue recovery, evaluation, and donor eligibility. She currently serves on the EBAA Technician Education Committee.
Taylor Vanek, CEBT
Manager of Surgeon Development
Miracles in Sight
Taylor Vanek, CEBT, began her career in eye banking in 2012 as a recovery technician after having seen a recovery during her internship at the medical examiner's office. Just over ten years later, she has worked in almost all areas of eye banking. She has worked with donor families, corneal transplant surgeons, in the lab and with the community to educate and foster corneal donation. In 2020, Taylor joined Miracles In Sight and has recently become their new Manager of Surgeon Development.
Ingrid Schunder, MBA, CEBT (Moderator)
President & CEO
Miracles In Sight
Ingrid Schunder, MBA, CEBT, began a career in ocular transplantation in 1999 at the Lone Star Lions Eye Bank in Austin, Texas. During her 13 years there, she performed all aspects of eye banking in her role as Technical Director. Ingrid accepted a position with North Carolina Eye Bank in 2013 as the Supervisor of Recovery Services. In 2016, she earned her MBA in leadership and was promoted to the Vice President of Donor Logistics after the acquisition of ocular recovery services in South Carolina. Ingrid was responsible for the day-to-day logistical operations of the donor recovery process, hospital development, Medical Examiner and Coroner relationships in North and South Carolina. In 2020, Ingrid led the project for the acquisition of the Lone Star Eye Bank, now Miracles In Sight, Lone Star Division. In June of 2022, Ingrid was promoted to President & CEO of Miracles In Sight. Ingrid is an active member in the Eye Bank Association of America (EBAA) and serves as chair of the Technician Education Committee, EBAA Medical Advisory Board and Certification Board. Ingrid served in the United States Army, HHC, 2AD as the Commanding General’s Attendant. Prior to her career in eye banking, she taught high school Spanish and English.
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Contains 2 Component(s) Recorded On: 02/03/2025
Learn about EBAA Accreditation, the inspection and accreditation process, and the Accreditation Board!
Established in 1981, EBAA Eye Bank Accreditation is the gold standard for eye banking. These two presentations, delivered by members of the EBAA Accreditation Board, feature the EBAA Accreditation Program, highlighting the program, the inspection and accreditation process, and the Accreditation Board. View these presentations to learn about EBAA Accreditation and the accreditation process!
Shahzad Mian, MD
Medical Director
Eversight
Shahzad Mian, MD, is professor of ophthalmology and visual sciences at the University of Michigan Medical School and serves as the Vice Chair for Clinical Sciences and Learning. Dr. Mian previously served as director of the residency training program between 2004-2019. Dr. Mian’s practice is focused in cornea and refractive surgery and research interests include corneal transplantation techniques, ocular graft versus host disease, and eye banking. Dr. Mian received the senior achievement award from the American Academy of Ophthalmology in 2015, the Straatsma award for resident education in 2017 and the R. Townley Paton Award from the EBAA in 2019. Dr. Mian serves on the Board of Eye Bank Association of America, Cornea Society, and Eversight Eye Bank. Dr. Mian also serves on the Residency Review Committee for Ophthalmology, and as the Senior Medical Director of Eversight Michigan. In addition to serving on the EBAA Board of Directors, Dr. Mian is the Chair of the Medical Advisory Board and a member of the Accreditation Board.
Adam Stockman, MBA, CEBT
Director of Clinical Operations
Iowa Lions Eye Bank
Adam Stockman, MBA, CEBT, began his career with Iowa Lions Eye Bank in 2003 as a part-time recovery technician and has since served in nearly every technical and operational role within the organization. In his current role as Director of Operations, Adam oversees all clinical operations departments, including Donor Eligibility, Tissue Processing, and Recovery, as well as leading ILEB's Quality Assurance and Compliance program. With over two decades of experience in eye banking, he has a passion for strategic leadership, data-driven process improvements, and has a strong commitment to quality and safety. He has led major multi-center initiatives and contributed to national standard-setting efforts. Adam is also a respected educator and mentor, known for developing strong technical teams and training programs. He is an active contributor to the Eye Bank Association of America, currently serving as Co-Vice Chair of the Accreditation Board, a member of the Medical Advisory Board and a member of the Certification Board.
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