How Learning Sustains Organizations Through Crisis, Disaster, and Breakdown

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This session helps you understand the importance of learning during challenging times. Our research shows seven attitudes associated with learning through crisis, disaster, and breakdown: positive emotional engagement, creative problem solving, learning identity, social support, focus, flexibility, and recognizing progress. A better understanding of these attitudes will help you overcome challenges, improve progress towards desired outcomes, make periods of perceived lack of progress more productive, improve learning, overcome periods of frustration, face change with an open mind, and build resilience.

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D. Christopher Kayes, PhD

Donation and Transplantation Update: Current Snapshot and Future Outlook

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Representatives from EBAA, Cornea Society, AOPO, AATB, and DLA provide updates on how each organization is navigating the unprecedented times of COVID-19. Donna Drury, EBAA Board Member, discusses eye banking in the US including current guidance for cornea donation, testing and screening, current state of eye banking, and considerations for the next year. Kathy Colby, MD, Chair of Cornea Society, provides an update on cornea transplantation, number of surgeries, surgery center practices, and concerns of corneal surgeons. Kelly Ranum, President of AOPO, discusses organ donation, current guidance, stats related to donors, and considerations for shared cases. Diana Buck, AATB Chair, talks about tissue banking, screening of donors, and discussions regarding shared cases. David Fleming, President of DLA, discusses how DLA has been promoting organ donation through COVID-19, messaging about donation during the pandemic, and resources available. 

The Second City Workshop: Collaboration, Innovation, and Dealing with Change

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(LIVE EVENT ONLY) Performers from the critically-acclaimed improvisational comedy enterprise, The Second City, will lead attendees in a dynamic virtual workshop enhanced by a musical accompaniment and some laughs. This live virtual keynote presentation will feature practical exercises and facilitated discussions, providing a crash course in improv as a tool for better collaboration and innovation. Adapting to constant change requires the sort of agile mindset that improvisors practice every time we step onstage. As it turns out, these same skills can be used to foster the innovative environment so critical for success, especially when teams are working remotely. In this interactive keynote, participants will learn to utilize the “Yes, And” philosophy - both internally and with others - to adapt more readily within a world of change and innovation.

House of Delegates Meeting

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The House of Delegates Meeting consists of Board of Directors Candidate elections and discussion of important topics by the delegates.

Accreditation Board Meeting

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The public portion of the Accreditation Board Meeting is available to view.

General Session with Keynote

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Agenda and Speakers

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Moderator:
Kevin Corcoran, CAE

Chair's Address
Woodford S. Van Meter, MD 

Leading with an Eye to the Future with Innovation, Strategy, and Teamwork
Cheryl Cran

A Lasting Connection Between Two Families

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Agenda and Speakers

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Moderator:
Kevin Corcoran, CAE

Presenters:
Rosalba Cruz
Nia and Zoe Rabago
Donna Drury, MBA, CEBT, CTBS
W. Drew Timmons, RN, CTBS

Bringing Recipients and Donor Families Together

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Agenda and Speakers

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Moderator:
Matt Webber

Facilitating Recpient and Donor Family Communication Preseners:
Janice Sedgwick, CEBT
Kristel Gruslin, RN, CTBS
Rebecca Grossman

Technical Skills & Quality Assurance Workshop

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Agenda and Speakers

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Moderator
Joshua Galloway, CEBT

Prion Disease and Neurodegeneration 
Brian Hitt, MD, PhD

Donor Case Study: Autopsy Findings Suggestive of Probable CJD 
Tina Livesay, CEBT

Donor Eligibility Case Studies
Ingrid Schunder, MBA, CEBT

Recovery Technicians: The Face of an Organization
Troy Win'E, CEBT

Qualification of Recovery Partners
Matthew Arnett

Eye Banking at Six Feet Apart: Operations Amidst COVID-19
Kristen Pereira, CEBT, CTBS, CQIA, CQA (ASQ)
Kristin Mathes, MA

Diversity in Donation: Creating Programs that Resonate with Diverse Communities

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Agenda and Speakers

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Moderator:
Janice Sedgwick, CEBT

Presenters:
Kristian Rush
Gavin Sweeney
Sirdaria Williams
Cheryl McGee-Hills

Donor Cornea Tissue Evaluation

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Agenda and Speakers

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Moderator:

Jonathan Lass, MD

General Session

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Agenda and Speakers

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Moderator:

Kevin Corcoran, CAE

Scientific Symposium Abstract Presentations (Part I)

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The 2020 Scientific Symposium is comprised of two components. The 14 abstract presentations and the two hour session that was held live on July 20.

Scientific Symposium (Part II)

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Agenda and Speakers

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Moderators:

Michelle K. Rhee, MD
Marjan Farid, MD 

Medical Directors Symposium

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Agenda and Speakers

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Moderators:

Michelle K. Rhee, MD

Medical Advisory Board Meeting

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Engaging with and Motivating Diverse Audiences

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Diversity, equity and inclusion (DEI) are more than just buzzwords in today's professional world. If an organization is to adopt those principles authentically, it must ensure that the organization is both diverse AND inclusive. That can only be achieved if an organization not only has a diverse staff but makes those individuals feel valued and respected. Organizations must listen in order to communicate effectively. When an organization has a "complex" and "high involvement" product such as corneal donation and transplants, this approach is more complicated and nuanced. This session explores the value of creating an environment that fosters DEI, consider barriers to inclusion and participation, and explore how to engage diverse audiences internal and external to the organization.

Agenda and Speakers

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Presenter:
Priya Doshi, MA

Automatic Electronic Donor Referrals Have Increased Donation

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This session reviews the process of receiving electronic donor referrals from hospitals, medical examiners, and coroners. The process of design, development, and implementation are discussed including a comparison of previous and current workflows. Results and benefits are also shared.

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Moderator:
Fred Jordan, FSL

Presenter:
Wade Liu
Jonathan Hewlett

Leveraging Technology for Quality Improvement: Tools for Tracking and Reducing Errors

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Errors can happen at an eye bank but with the right tools, errors can be tracked and eventually reduced. During this webinar, Andrea Crosson, Senior Director of Donor Operations at SightLife, presents technology tools that eye banks and OPOs can use to utilize data and reporting to track errors in their organizations. The session also highlights how operational staff can use tech reporting and tools in real time to catch errors during recovery and chart review in order to minimize impact downstream. Attendees learn more about how to use technological resources to reduce errors and improve your organization’s overall quality and performance.       

Agenda and Speakers

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Moderator:
Matthew Arnett

Presenter:
Andrea Crosson, CEBT

A Multi-Organization Comparison of Distribution Workflow

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This presentation aims to compare the workflow of the Distribution role at 4 different eye banks. The panelists, Ellen Kerns, Art Kurz, Brian Philippy, and Ryan Simmons, represent a variety of perspectives: multi-eye bank vs. single eye bank systems, import vs export focus, operation of sister programs (e.g. Global Sight Network, One World Sight Alliance), use of third-party allocation agencies, access to international placements, and other concepts that play a role in day-to-day distribution operations. The presentation is framed by following these four specialists through a typical daily distribution workflow. 

Agenda and Speakers

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Presenters:
Ellen Kerns, CEBT
Art Kurz
Brian Philippy, BS, BCHe, CEBT
Ryan Simmons

Corneal Tissue Processing Case Studies Discussion

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Speakers present various case studies on corneal tissue processing, taking a deeper look into each case. The session highlights interesting cases and may include the process for preparing the tissue, the post-op follow-up information or investigations, and any unique aspects of the case.  

Agenda and Speakers

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Presenters:
Philip Dye
Kelly Odell
Mark Soper, CEBT, CTBS

Resilience: Building a Healthier Life

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Stress and adversity are unfortunate common occurrences in our every day lives. It’s not the negative incidences that matter the most, but rather how we choose to tackle and overcome them. Resilience is not a trait that people either have or do not have. It involves behaviors, thoughts and actions that can be learned and developed in anyone. This session will discuss factors that can contribute to your ability to successfully build resiliency as well as specific strategies to build it! 

Agenda and Speakers

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Presenter:
Colleen Fairbanks, PhD

Managing Your Workforce AND Managing Yourself While Working At Home

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Working from home presents a unique set of challenges. Not only do we need to effectively manage others from a distance to increase productivity and engagement, but we also find ourselves personally striving to be more productive and organized. In this informative, uplifting webinar, Dr. Lori Baker-Schena shares key communication and organization insights for motivating your staff while keeping yourself inspired and at the top of your game. 

Social Marketing for Social Change

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Influencing opinion and changing behavior is becoming increasingly important. Social marketing seeks to influence and change behavior to benefit the target audience and society at large. This session will provide an overview of social marketing principles and share some examples of effective campaigns. 

Contacting Next of Kin

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Donate Life America & You: Innovating to Grow a Culture That Embraces Donation

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